KCT instigates integrated management system with SHEQ
An all-permeating web of checks, inspections
and feedback is the only route to corporate rigour
As a company set on implementing best practice in Qatar, Khayyat
Contracting & Trading (KCT) is doing all it takes to envelop its daily
operations in measure necessary to safeguard standards.
Moataz Al-Khayyat , CEO of
Khayyat Contracting
& Trading, says: “In KCT we have an integrated management
system. We have procedures for everything: safety, health, environment and
quality, and on the procurement side, we are intent on the careful pre-qualification
of subcontractors.”
Adnan Qamar, SHEQ manager at KCT, notes:
“For quality we have an internal audit procedure, management reporting, a
facility for customer complaints, benchmarking, method statements, a
non-conformance procedure and inspection plans – we have strong procedures for
the quality.”
KCT’s QAQC department makes the distinction of quality assurance as how
to implement the procedures while verifying the results and quality control as
how to implement this process.”
Qamar explains: “The first thing clients look for in a contractor is
that it provides good quality products - that is why we take our procedures in
serious consideration. On every project we have a QAQC manager, instructors and
a fully-fledged team of engineers responsible for on-site testing and
inspection, as well as a training coordinator at head office.”
On top of this a final verification is carried out at the warehouse,
before and after each delivery and prior to the use of any material on-site, so
the process of quality evaluation is continuous.
Qamar adds: “We also have a continuous feedback procedure and we
actively engage with clients to receive and appreciate their feedback as a means
to further ameliorate our procedures.”
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